Privacy policy

Last updated: May 6, 2026

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from Qiive, as part of the buying and selling process, we collect personal information such as your name, address, and email address. We also automatically receive your computer's IP address to help us learn about your browser and operating system.

Email marketing (if applicable): With your consent, we may send you emails about our products, new offers, and other updates.

ARTICLE 2 – CONSENT

How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose.

For secondary purposes, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How can I withdraw my consent?
If, after opting in, you change your mind and no longer want us to contact you or use your information, you may contact us at support@qiive.com.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

ARTICLE 4 – SHOPIFY

Our online store is hosted on Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's secure servers and protected by a firewall.

Payments:
If you complete your purchase through a direct payment gateway, your payment information is encrypted in accordance with PCI-DSS standards. Your transaction information is stored only as long as necessary to complete the transaction and is then deleted.

All direct payment gateways adhere to PCI-DSS standards, ensuring the secure handling of payment information. For more information, please review Shopify's Terms of Service and Privacy Policy.

ARTICLE 5 – THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.

For third-party payment processors, we recommend reviewing their privacy policies to understand how your personal information will be handled.

International Data Transfers:
Some of our service providers are located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your personal data in accordance with the GDPR.

ARTICLE 6 – SECURITY

We take reasonable precautions and follow industry best practices to ensure your personal information is protected.

If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption.

Although no method of transmission over the Internet is 100% secure, we comply with PCI-DSS requirements and implement additional generally accepted security standards.

ARTICLE 7 – COOKIES AND CONSENT

We use cookies to improve your shopping experience.

When you first visit our website, we display a cookie notice that allows you to manage your cookie preferences. You may withdraw or modify your consent at any time through your browser's cookie settings.

Examples of cookies we use:

  • _session_id – unique token, sessional
  • _shopify_visit – no data held, active for 30 minutes
  • _shopify_uniq – no data held, expires at midnight
  • cart – unique token, active for 2 weeks

ARTICLE 8 – DATA SUBJECT RIGHTS (GDPR)

You have the right to:

  • Access your personal data
  • Request correction or deletion of your personal data
  • Restrict or object to processing
  • Receive your personal data in a portable format (data portability)

You may submit your request by contacting support@qiive.com.

ARTICLE 9 – AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any minor dependents to use this site.

ARTICLE 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes become effective immediately upon posting on our website.

In the event that Qiive is acquired or merged with another company, your information may be transferred to the new owners so that we may continue providing products and services to you.

Contact Information

Store Name: Qiive
Address: 1209 MOUNTAIN ROAD PL NE #7493, ALBUQUERQUE, NM 87110
Email: support@qiive.com

Opening hours

Monday to Saturday: 8:00 AM – 6:00 PM
Sunday: Closed